Technical Administration Supervisor

Te whiwhinga mahi | The Opportunity

Do you want to take the next step in your career within New Zealand’s busiest Forensic Pathology service?

Do you have the experience, knowledge and the people skills required to provide leadership to the team in the tissue and administration space in a challenging environment? Forensic Pathology combines the field of medicine and science providing whānau focused coronial and non-coronial post-mortem services. We strive to make a positive difference every day by living our values which focus on relationships, continuous improvement, quality, integrity and respect. If these values align with your own, we would love to hear from you.

You will be an integral part of the forensic pathology team, including the senior leadership team dealing with over 1000 coronial autopsies each year, covering the full spectrum of coronial-authorised post-mortems. We play a crucial role in mass fatality events, operate a 7 day a week on-call service and are accredited by the Royal College of Pathologists of Australasia (RCPA) for training and the National Association of Medical Examiners (NAME). The department has a dedicated CT scanner as well as separate infectious and homicide theatres and provide a busy regional perinatal post-mortem service as part of the National Perinatal Pathology Service (NPPS). The department operates out of LabPLUS (IANZ-accredited tertiary laboratory) on the Auckland City Hospital site and is staffed by full-time technicians, forensic pathologists, perinatal pathologists, Quality Officer/IT Superuser, management, and administration personnel. The department provides training for forensic mortuary technicians in mortuary operations and post-mortem imaging. 

For further details, please refer to the position description here. 

Nga Pūkenga Motuhake | Important Skills

As the Technical Administration Supervisor, you will be an experienced Medical Laboratory Technician with great IT skills, and registered or eligible to be registered, with the Medical Sciences Council of NZ with a current APC. The position has the overall responsibility and accountability for providing oversight and management of the administration resources for the area. This will include perinatal administration, coronial and non-coronial administration, transcription, documentation, file management, management of unclaimed deceased, assistance to whanau/families of the tūpāpaku, data management and tissue management, including comprehensive tissue audits. You will have an overall emphasis on quality outcomes with primary responsibility for maintaining the administration section and tissue management’s accreditation against the standard ISO 15189. Within the administration and tissue space you will assist with developing and implementing quality improvement initiatives, liaising with internal services and external agencies to provide a quality service that meets the needs of the department and stakeholders. You will be the first point of contact for all administration and tissue related issues and liaise between the department, LabPLUS, the wider Te Toka Tumai organisation and our external stakeholders when required.

The successful applicant will report directly to the Technical Head, Forensic Pathology. You will work in close collaboration with the Clinical Director, Operations Manager and Technical Head to ensure efficient operation, identify issues, and develop strategies to mitigate risk. You will be responsible for managing a small administration team with regards to planned and unplanned leave, workload and task allocation. As you would expect, the nature of our work means you’ll be exposed to content and concepts of a graphical nature, including forensic material and images, the mortuary theatres, equipment, and environments. As such, it’s important you come to us with resilient demeanour and a respectful approach to your work.

Ko wai mātou | Our Organisation

We are Te Whatu Ora Te Toka Tumai Auckland. We provide health and disability services to more than half a million people living in central Auckland, regional services for Northland and greater Auckland, and specialist national services for the whole of New Zealand. Our main sites are Auckland City Hospital, Greenlane Clinical Centre and Starship Children’s Hospital, located in central Auckland.

We are part of Te Whatu Ora – Health New Zealand, the overarching organisation for New Zealand’s national health service. Te Whatu Ora leads the day-to-day running of the health system, with functions delivered at local, district, regional and national levels.

We are committed to upholding Te Tiriti o Waitangi and providing culturally safe care. We value role modelling manaakitanga as demonstrated by Ngāti Whātua in the gifting of their whenua on which our hospitals stand. We aspire to having a workforce reflective of the communities we serve and achieving equitable outcomes for all.

He aha ngā painga o tēnei mahi mōu | Why you will enjoy working here

We recognise there is more to life than mahi | work, and we encourage and provide access to all our staff several services and benefits to support themselves whilst they are employed within Te Toka Tumai Auckland.

For more information on what we offer, please click here.

Me pēhea te tuku tono | How to apply

Please submit your application online, outlining your experience and motivation to apply to this role.

If you have any queries about accessibility, or technical issues with the online process, or require information in an accessible format, please contact Aaron Chamberlain, Recruitment Consultant at aaron.chamberlain@tewhatuora.govt.nz to discuss how we can best support your application.