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Thank you for considering Te Toka Tumai Auckland as a potential employer, we're thrilled to be on this journey with you.

To help guide you through your candidate journey we’ve mapped each step of the recruitment process in the section below, and included some handy tips within each to help you on your way. We encourage you to read about our recruitment process and information on covering letters, resumes and interview preparation.

We wish you all the best with your application and please do reach out anytime if we can provide further assistance. Your specific recruiter’s contact details will be located on the advertisement you’ve shown interest in.

Go to our Diversity and inclusion page if you have a disability or an access need and would like to know more about how we can support you, or if you require any accommodations during the recruitment process or in your role.

If you are already employed at Te Toka Tumai and part of the To Thrive programme, we are here to support you should you need assistance with an internal job application, go to our To Thrive page for more information.

Our Recruitment Process

Online Application (CV and Cover Letter)

If you’ve seen a position you would like to apply for via our job search page, fantastic. Please take a few minutes to apply online; it won’t take you too long. If you’re already registered with us, it’s easy to log into your profile. Not to worry if you’ve forgotten your username or password, you can easily reset by following the link to our sign in page.

Once you’re signed in you’ll be asked to attach a copy of your current CV, covering letter and answer some quick questions before submitting your application.  

Here are some resources that can help you with writing your CV and and Cover letter: Click HereClick Here

You will receive a confirmation email thanking you for your application. If you don’t receive one, please follow up by contacting the recruitment consultant mentioned in the job advertisement.

We endeavour to contact all candidates as soon as possible after the closing date of the advertisement. It’s worth keeping a copy of the advert you’ve applied for and noting down the closing date and your recruiters contact details.

Some handy tips:

- Take a few minutes to check and update your personal details and preferences whilst you’re logged into your profile, ensuring your best contact details are included for when we’ll need to contact you

- If you’d like to remove an old CV or covering letter, please get in touch with your recruitment consultant. Their name should be included in the advertisement you’re applying for


If your skills and experience are suitable for the position, you’ll be contacted by one of our hiring managers to arrange an interview or have a quick discussion regarding the role and ask a few details about your application.

Handy tip: Use this phone call as an opportunity to sell yourself and your relevant experience.


If you’re application is short-listed, you’ll be invited to attend a panel interview with a minimum of two senior staff. Or if you’re based overseas or living outside of Auckland, not to worry we’re still keen to speak with you and regularly conduct video interviews via various technologies such as Skype, Zoom or Face Time.

Well done for getting to this stage. An interview is a chance for us to learn more about you as well as you to learn about us. Everyone gets nervous, it’s natural. Some of our managers are also anxious, and we’ll do our best to put you at ease.

Our interviews are behavioural and competency based, asking you to call on relevant examples of your prior experience in line with the competencies we’re recruiting for the role. Take some time to prepare some specific work examples to discuss.

Here are some tips that can help you in preparing for your interview: Interview Tips.

Please bring along two forms of ID – We’ll also ask you to complete a referee form. Don’t be alarmed as we won’t contact anyone without your permission; however it saves time if progressed to reference checking stage. Each candidate is welcome to bring along a support person to their interview. You are welcome to bring whānau, family or other support persons with you if you wish. Do let us know how many people to expect by at two working days prior to your interview. That way we can make the best arrangements.

Some handy tips:

  • Be early and allow plenty of time for parking. Our sites are large, our car parks busy and sometimes it’s easy to get lost. Give yourself plenty of time to find exactly where you need to be
  • Take the time to research Auckland DHB, look at our vision, our values, culture, strategy and area you’re meeting with
  • Have some great questions prepared about Auckland DHB or the role, we’ll always leave room at the end for you to ask
  • If you require accommodations for an interview, just let us know in advance so that we can support you however necessary
Reference Check

Well done, if you’ve reached this stage, you’re one of our top candidates and we’d love to know more about you by speaking with someone you’ve reported too.

Sometimes this stage of the process can take time, however rest assured we’re working on moving this forward as quickly as possible and please if you ever have any queries or want to check in, always pick up the phone and call your recruitment consultant, we’re here to help.

Employment offer and Pre-employment checks

Congratulations on making it to this stage, we’re as excited as you are!

In line with our sustainability strategy we’re proud that all of our employment offers and relevant documents are online.

You’re employment offer will be sent to the email address you used to apply for the role (if this has changed, take a few minutes to sign into your profile and update your contact details).

All the relevant documentation you’ll need to complete will be within your offer, including your pre-employment checks. As part of Auckland DHB policy all our people are required to complete at least a criminal history check and health clearance and if you may be in contact with children you’ll also be asked to complete a children’s worker safety check in line with the Vulnerable Childrens act.

Pre-employment checks can take up to four weeks, so we suggest kicking them off as soon as you’ve accepted your offer.

Some handy tips: 

  • Your login / username you’ll need to see your offer is included in your offer email
  • You can reset your password at the login page
  • Your password you use to login is actually also your electronic signature, so hang onto this, as you’ll use it again
  • Keep calm and keep moving, when in doubt contact AskHR or your personal HR guru whose contact details are on your offer email. They are our onboarding experts and always happy to help
  • Don’t worry, there might be something you can’t complete right away, you can always come back to it. Carry on and come back to it later
  • Remember to download your attached contract so you can keep for your own records

Once all relevant documents and pre-employment checks are complete, you’ll receive an email to confirm your start date.

Welcome on board we’re thrilled you’ll be joining us!