IT Super User, Automation and Laboratory Support Services, Auckland City Hospital

We are inviting applications for IT Super User role in our Automation and Laboratory Support Services Department. This position is a permanent position, and you will be part of the 24/7 Automated Chemistry roster.

Te whiwhinga mahi | The Opportunity

Are you ready to make an impact in healthcare by supporting critical laboratory operations? The Automation and Support Services (ALSS) team at Te Toka Tumai, Auckland, is seeking an IT Super User to join us. Our department oversees the Core Laboratory Automation (chemistry), Specimen Services, National and International Sendaways areas. We work with Roche automated instrumentation and collaborate with all LabPLUS departments, operating around the clock to ensure the smooth triaging and analysis of patient samples and test results.

As the IT Super User, you’ll play a central role in managing all IT needs for ALSS. You’ll be the first point of contact for computer-related issues, working closely with Lab Information Systems, the IT Helpdesk, and external vendors. This role requires you to ensure IT compliance with LabPLUS accreditation standards, maintain middleware, manage data extraction, and oversee Delphic maintenance.

If you have a proactive approach to IT management, a focus on quality and service delivery, and a desire to contribute to meaningful improvements in healthcare, we want you on our team! Join ALSS and make a difference through technology and innovation in laboratory services.

For further details, please refer to the position description here.

Nga Pūkenga Motuhake | Important Skills

If you’re applying for the Department Computer Super User position, you should ideally be a registered Medical Laboratory Scientist with a minimum of 5 years’ experience in a medical laboratory; you will hold a current Annual Practicing Certificate. You will also have relevant experience and skills to perform the tasks outlined above. Experience working in project teams, managing workflows and maintaining documentation would be an advantage.

This role requires a high level of communication skills, knowledge of automated biochemistry processes and the ability to train staff. You must have a strong attention to detail with a focus on quality and a can-do attitude to work in a fast-paced and busy environment. You will lead by example and your values should a line closely to the Te Toka Tumai Values.

We are a value based and inclusive organisation that is committed to delivering the best health outcomes for our total population. To do this we are working hard to develop a robust and capable workforce that reflects the population we serve. We strongly encourage applicants from all backgrounds with the necessary capability and who share our values to apply and would greatly value seeing more applicants from our Māori & Pacific communities. Our organisation values diversity, inclusivity, and empathy. If you do too, apply now and join us to make a positive difference and to “do your life’s best work at Te Toka Tumai”. 

For more information about this role please contact Karen Glover via KGlover@adhb.govt.nz

Ko wai mātou | Our Organisation

We are Te Whatu Ora Te Toka Tumai Auckland. We provide health and disability services to more than half a million people living in central Auckland, regional services for Northland and greater Auckland, and specialist national services for the whole of New Zealand. Our main sites are Auckland City Hospital, Greenlane Clinical Centre and Starship Children’s Hospital, located in central Auckland.

We are part of Te Whatu Ora – Health New Zealand, the overarching organisation for New Zealand’s national health service. Te Whatu Ora leads the day-to-day running of the health system, with functions delivered at local, district, regional and national levels.

We are also an Accredited Employer with Immigration NZ (Please visit Immigration NZ Accredited Employer Work Visa for more information if you will be needing a Work Visa)

We are committed to upholding Te Tiriti o Waitangi and providing culturally safe care. We value role modelling manaakitanga as demonstrated by Ngāti Whātua in the gifting of their whenua on which our hospitals stand. We aspire to having a workforce reflective of the communities we serve and achieving equitable outcomes for all.

He aha ngā painga o tēnei mahi mōu | Why you will enjoy working here

We recognise there is more to life than mahi | work, and we encourage and provide access to all our staff several services and benefits to support themselves whilst they are employed within Te Toka Tumai Auckland.

For more information on what we offer, please click here.

Me pēhea te tuku tono | How to apply

Advertising closes: 5:00 pm Sunday 24^th November 2024 (New Zealand standard time). We expect interviews to take place during December 2024.

Please submit your application online, outlining your experience and motivation to apply to this role.

If you have any queries about accessibility, or technical issues with the online process, or require information in an accessible format, please contact (recruiters name) at (recruiters email) or (recruiters phone) to discuss how we can best support your application.

Immigration NZ has introduced a new Accredited Employer Work Visa system from 4 July 2022 that includes a simplified residency process for health workers on the new “Green List” of occupations – and this position is one of those designated critical positions! For successful candidates offered a position with us who require a Work Visa, we will provide support with their Visa application. Here are the links to two key pages of NZ Immigration's official site for more information: Immigration NZ Accredited Employer Work Visa and Immigration NZ Green List Occupations