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Starship Children's Hospital

Starship Children's Health is a dedicated paediatric healthcare service and major teaching centre, providing family-centred care to children and young people throughout New Zealand and the South Pacific. 

We provide care for children up to their 15th birthday, after which they become part of the adult healthcare services. However, in some cases where a child has had a long relationship with their Starship healthcare team, they may be cared for at Starship for a longer time – this decision is made on a case-by-case basis at the team's discretion. All new referrals for patients over 15 should be directed to adult services.

In an emergency

For serious injury and health concerns, go to your closest hospital emergency department or call 111. Learn more about Starship Children's Hospital Emergency Department.()

Patient & visitor information

Our patient and visitor information() section includes information about what to expect during your appointments, what to bring with you, your rights as a patient and more.

Postal address

Private Bag 92024
Auckland Mail Centre
Auckland 1142

Quick overview

Contact & Location

2 Park Road
Grafton
Auckland 1023

General enquiries
09 307 4949
Appointment enquiries
0800 PATIENT (0800 728 436) or 09 638 0400

Site Map
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Parking

The car parks at Starship Children's Hospital can be very busy, particularly in the middle of the day and during wet weather. Please consider asking a friend or family member to drop you off or use public transport.

There are two car parks at Starship Children's Hospital.

Visitors and patients to Starship Children’s Hospital should use Car park B behind Starship, which is accessed from Grafton Road or Park Road.

The other hospital car park, Car park A is located closer to the older Auckland Hospital building and is primarily for adult services.  This is situated at the front of the hospital and accessed from Park Road.

Drop-off parking

There are a number of two-minute drop-off parks outside the Level 3 entrance to Starship Children's Hospital.

There is also a free 15-minute drop off and pick up in both car parks.

Disability parking & wheelchairs

Disability parking is available in both Car Park A & Car Park B. There are wheelchair bays on ALL levels. Wheelchair assistance is available at the main entrance, or ask at the reception desk on Level 5.

Public parking fees 

If you are a patient or close family member who needs to use the carpark for an extended period then please talk to your Charge Nurse if you are facing financial pressures, as we may be able to help. 

0 - 15 mins

$0

15 - 30 mins

$3

30 mins - 1 hour

$5

1 - 2 hours

$7.50

2 - 3 hours

$9.50

3 - 4 hours

$11

4 - 5 hours

$13

5 - 6 hours

$15

6 - 7 hours

$17

7 - 8 hours

$19

Lost Ticket

$20

 

Transport options

Buses

Buses stop outside the main entrance to the hospital on Park Road.

Over 33 different bus services travel via Auckland City Hospital, to and from the North Shore, Central, Southern and Eastern Auckland suburbs.

Get the current timetables on Auckland Transport’s website or by contacting AT on 09 366 6400 or 0800 10 30 80.

Taxis

A taxi phone is located in the main entrance of Auckland City Hospital on Level 4, and at the entrance to the Emergency Department. Taxi ranks are located outside the main entrance, Auckland City Hospital, at Level 4.

Waitemata Shuttle service

This shuttle provides transport assistance from people living in the Waitemata DHB area with an appointment at Auckland City Hospital or Starship Children's Hospital.  For more information please call 0800 809 342 or 09 426 0918 or download theCommunity Shuttle information sheet.

Motorcycles

Dedicated motorcycle parking is available at Auckland City and Starship Children's Hospital. These spaces are located; inside and outside Carpark A, inside Carpark B and behind Starship Children’s Hospital.

Cycling

Cycle storage is available for visitors in the entrance to Carpark A nearest Auckland City Hospital. Bring your own lockable chain. You can check out cycle paths around the area at Auckland Transport’s website

Trains

Auckland City and Starship Children's Hospitals are served by Grafton Station (an 8 minute walk away for the Western line) and Newmarket station (a 12 minute walk for the Eastern and Southern lines).